This only applies to flights from and to the United States of America.  A copy of the information in regard to this Act is accessible from the US Department of Transport.

1) For calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travellers with disabilities at 001-800-778-4838 (voice) or 001-800-455-9880 (TTY).

2) By telephone to the Aviation Consumer Protection Division at 202-366-2220 (voice) or 202-366-0511 (TTY).

3) By mail to the Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave, SE, West Buidling, Room W96-432, Washington, DC 20590 and

4) On the Aviation Consumer Protection Division's web site:

www.airconsumer.ost.gov