Thomas Cook repatriation

During September 2019, Titan Airways supported the UK Civil Aviation Authority (CAA) with the repatriation of 141,184 passengers who were left stranded overseas after Thomas Cook Airlines was declared bankrupt.

As well as providing aircraft from our own fleet, our charter team helped the CAA to source 145 aircraft from 50 other airlines. Together we operated 769 flights back to the UK from destinations worldwide over a two-week period. 

In conjunction with the CAA, our operations team made arrangements to best match aircraft and airlines to the required missions and managed all necessary logistical arrangements for the fleet. We worked around the clock to manage disruption, communicate with all parties and re-plan the flying schedules as needed, to ensure the success of the largest peacetime repatriation operation undertaken.

‘The expertise shown in managing a constantly changing flight programme was impressive and key to helping bring the repatriation operation to a successful conclusion.’

The Secretary of State for Transport, Grant Shapps MP