Passenger

ESG statement

Titan Airways’ aim is to ensure its business and activities contribute positively to society.  We accept the importance of a responsible approach to environmental, social, and governance (ESG) performance. Our ESG Strategy and Policies detail our commitment to sustainable operations, continuous improvement, and ethical governance, with this statement providing an overview.

1. Scope

Titan Airways is a privately owned charter airline, established in 1988. We operate a fleet of modern passenger and freight aircraft on charter operations throughout the world. We support other airlines providing aircraft and crew at short notice to ensure continued operations for those airlines. In addition, we operate charters for corporations, sports teams and governments (including humanitarian missions).   We employ a workforce that provides employment for up to 400 people throughout the year.  We consider the scope of our ESG to be applicable to all business units, operations, employees, contractors, and locations where Titan Airways has control. We consider ESG aspects within all business functions and will strive to continually improve our practices, using our data management tools as a form of environmental management system (EMS) to support us in doing so.

2. Leadership commitment

The Titan Airways Board commit to:

  • Integrating ESG into strategic planning, with clear oversight and resources.
  • Regularly reviewing ESG performance and EMS through management review, usually on an annual basis.

3. Environmental commitments

Titan Airways has adopted the following environmental commitments:

  • We are committed to achieving Net Zero Carbon emissions by 2050. 
  • We will maintain safe operations despite changes to the climate.
  • We comply with legislation to address local environmental impacts (noise, waste and water).
  • We will monitor performance against legislation and take corrective actions to ensure we remain compliant.

4. Social responsibilities

As a small company, we aim to play our part in being a good corporate citizen that contributes to the areas of local initiatives, and employee care.  To achieve this, we have set the following social commitments:

  • Encourage continual improvement in how we operate to enhance safety.
  • Encourage ideas from our employees on how to keep improving our ESG plans.
  • Treat employees with respect and dignity across health, safety, diversity, equity, and inclusion.
  • Embed zero tolerance to employee bullying or discrimination.
  • Foster positive community relations, support the local economy and support education and training in our organisation and across our supply chain.
  • Ensure our suppliers meet supply chain labour standards, human rights, and ethical sourcing as far as possible. Where we have no choice of supplier we will work to influence the adoption of accepted standards and preferred practices.
  • We will monitor our performance and will review our social commitments annually.
  • We will comply, if not exceed all relevant legislation.

5. Governance & ethics

We recognise and are committed to operating Titan Airways in a responsible and ethic manner that reinforces trust and integrity.  To ensure this is achieved we have set the following commitments:

  • Seek to continually improve delivery of safe operations, transparent decision-making, effective risk management, and compliance oversight.
  • Encourage all employees to use a whistle blowing system.
  • Ensure responsible board oversight over ESG strategy and performance.
  • Promote a fair and responsible director and employee pay and renumeration policy.
  • Engage in responsible political engagement.
  • Monitor and manage anti-corruption, procurement, data privacy, cyber security, financial and ethical conduct policies, ensuring they remain fit for purpose.

6. Roles, responsibilities & resources

To ensure we meet all our ESG commitments we have established the following responsibility framework:

  • Board: Establish ESG policy, allocate resources, and conduct reviews when prompted.
  • Department Heads: Manage ESG control measures using the data we capture and monitor as part of our EMS.
  • All Personnel & Contractors: Comply with policy, participate in mandatory training and voluntarily report any ESG concerns.

7. Competence & awareness

We will provide our staff with ongoing training and communication to ensure each individual knows their role in achieving ESG and EMS objectives. Staff are required to complete in-house online training related to ESG compliance and understand their role in supporting the EMS.

8. ESG & EMS – specific controls

We have long established flight safety and health and safety systems, which operate in tandem with our ESG and EMS controls. Our ESG and EMS controls:

  • Identify ESG aspects/impacts and assess their significance, allowing us to remain compliant with legislation and regulation.
  • Implement operational procedures to manage key ESG compliance risks.
  • Establish compliant emergency preparedness and response procedures.

9. Measurement, monitoring & evaluation

To measure and monitor ESG performance we carry out the following tasks:

  • Monitor ESG parameters annually.
  • Record social metrics (e.g., workforce diversity, community feedback) and governance effectiveness.

10. Non-conformities & corrective action

We take the following action to ensure any ESG issues are resolved:

  • Investigate and address any failures in ESG or EMS processes.
  • Use root-cause analysis to determine preventive actions to adopt.

11. Management review

The Board and Department Heads will:

  • Review performance data annually.
  • Evaluate compliance with legal, and internal ESG requirements.
  • Decide on resource allocation and policy updates.

12. Communication & engagement

To ensure our ESG policies are effective we:

  • Share ESG policies internally.
  • Encourage staff feedback to guide improvement.

13. Policy Review & Document Control

Our ESG Policy is reviewed annually or as needed in response to ESG or EMS changes.

All ESG documents revisions will be controlled by the HR department as part of the employee handbook to maintain version integrity and traceability. Any changes will be communicated to staff and contractors as soon as possible and reviewed to ensure they have taken effect.

Supplemental to this ESG statement all staff and contractors are expected to understand and abide by our company polices.