US disabilities act

US Air Carrier Access Act

This section only applies to flights from and to the United States of America. A copy of the information in regard to this Act is accessible from the US Department of Transportation:

  1. For calls made from within the United States, by telephone via the toll-free hotline for air travellers with disabilities at 001-800-778-4838 (voice) or 001-800-455-9880 (TTY).
  2. By telephone to the Aviation Consumer Protection Division at 001-202-366-2220 (voice) or 001-202-366-0511 (TTY).
  3. By mail to the Air Consumer Protection Division, C-75, US Department of Transportation, 1200 New Jersey Ave, SE, West Building, Room W96-432, Washington, DC 20590 
  4. On the Aviation Consumer Protection Division’s website: